Last week, Inc.com posted a great article about being social in leadership positions. And truthfully, every position requires leadership to some degree – so this is useful information for everyone. We’ve shared some excerpts below.
In the 80s and 90s, leaders, and women leaders in particular, didn’t want to be seen as “touchy-feely” or “emotional.” They saw the bottom line or rigid, left-brain thinking as most valuable. Even skills as esoteric as “creativity” were more highly-prized than relational thinking. With social media, the millennial generation, and the rise of women in the workplace, the social element of leadership has risen to the forefront.
Leaders now not only want to tap into their social brain, they believe it is imperative. Years ago, I would never have guessed I’d read an article like this one that says the best leaders are those who are vulnerable.
How to Communicate in a Social, Relational Way
1. Don’t be afraid to tap into feelings.
Use questions like: “How does that grab you?” “How are you feeling about this?” Or statements like: “I’m concerned about how others will react.”
2. Think personal connection first and foremost.
Phrases that evoke this: “Let’s work through this together.” “Have we talked through this enough?” “Is everyone on the same page?” “I’d love to connect with you about your plan.”
3. Be vulnerable. It’s okay.
What do I mean? Consider comments like this: “I am hurt, you didn’t return my phone call.” “Are our plans and policies being administered fairly to all?”
4. Show gratitude and appreciation.
Here’s some examples of how you can convey that. “I really love your contributions.” “I want to recognize how hard everyone is working and say thank you.” “How can we better serve the team? We want to make sure you keep up the great work.”
Start with people and tap into your social brain to be a better leader and get things done.